Data Systems Interoperability and Data Sharing

With rising humanitarian needs and limited resources, coordinated and accessible data is essential for efficient, high-quality humanitarian response. Based on the 2018 WFP-UNHCR Global Data Sharing Addendum and aligned with the 2020 UN Data Strategy, system interoperability is a shared priority for both agencies. While WFP and UNHCR systems currently hold most of the beneficiary data used in humanitarian cash assistance, and some 30 organizations are already using these, the gain for humanitarian assistance overall will be significant. The Joint Hub supports efforts at the global and country levels to further strengthen data sharing, from advising on local initiatives to contributing technical expertise to global interoperability projects.

UNHCR-WFP Data Sharing Addendum

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Connecting Biometric Data

The project focuses on making biometric data exchangeable between our systems, making sure beneficiaries only need to register in order to access services across both agencies.

Sharing Beneficiary Information

In order to support the assistance delivery mechanism, UNHCR has always been sharing relevant information to make sure that WFP can deliver their assistance to those in need. Interoperability ensures that this sharing of information is done in a timely, automated and secure manner bringing better service to our beneficiaries.

Beneficiary Complaints Management

Management of beneficiary complaints is a crucial element of our joint response. By enabling cross platform beneficiary complaints and feedback management, we ensure timely and coordinated response, providing a significant rise in the quality and a better overall user experience.