Data systems interoperability and data sharing

 

With increasing humanitarian needs and limited resources, the need for coordinated and accessible data covering most of the vulnerable beneficiaries targeted with assistance is a requirement for efficiency and quality in humanitarian response.

Grounded in the 2018 WFP-UNHCR Global Data Sharing Addendum, interoperability of corporate systems is a shared vision of UNHCR and WFP, a key component of their digitalization strategies, and aligned with the UN Secretary-General’s Data Strategy (2020). While WFP and UNHCR systems currently hold most of the beneficiary data used in humanitarian cash assistance, and some 30 organizations are already using these, the gain for humanitarian assistance overall will be significant.

The joint Hub supports efforts at the global and country level to enhance the current systems used to share data. The areas of Hub support range from providing inputs to local data sharing projects, enhancing existing practices to providing feedback and technical expertise for the systems interoperability projects being developed at the global level. 

UNHCR-WFP Data Sharing Addendum

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Connecting biometric data

The project focuses on making biometric data exchangeable between our systems, making sure beneficiaries only need to register in order to access services across both agencies.

Sharing beneficiary information

In order to support the assistance delivery mechanism, UNHCR has always been sharing relevant information to make sure that WFP can deliver their assistance to those in need. Interoperability ensures that this sharing of information is done in a timely, automated and secure manner bringing better service to our beneficiaries.

Bridging gaps for beneficiary complaints

Management of beneficiary complaints is a crucial element of our joint response. By enabling cross platform beneficiary complaints and feedback management we ensure that our response is more timely and coordinated, providing a significant rise in the quality of our joint response and a better overall user experience for our colleagues colleagues.